As the global COVID-19 pandemic continues its impact around the world, Rich Products is responding through actions, resources and compassion.
Our top priority is protecting the health and safety of our associates and those we do business with – including customers, suppliers, partners, visitors and all their families around the world. Because so many count on the products we produce and jobs we provide, we’re focused on continuing to service our customers, without interruption, to the best of our ability.
Based on our values as a global, family-owned company, these are some of the actions we’ve taken to respond, along with information on who to contact with questions:
COVID-19 Task Force
We have created a cross-functional, company-wide COVID-19 task force to plan for the related challenges we may encounter in the days, weeks and months ahead.
Social Distancing & Remote Work
We are committed to doing our part to protect the communities where we live and work. This includes taking the necessary steps to help “flatten the curve” and slow the spread of the virus. Accordingly, we are making a concerted effort to practice social distancing and reduce the volume of people in our buildings. Specifically, we are requiring all associates who can work from home to do so, leveraging technology and digital collaboration tools to continue their work.
Travel & Meetings
- All travel remains business-essential only.
- All non-essential meetings and events involving large gatherings of people are canceled or postponed, including participation in tradeshows and conferences.
- Rich’s associates will leverage technology and collaboration tools to connect with customers, external business partners and colleagues, in lieu of travel and in-person meetings.
Global Operations
We’re thankful to report that we are not experiencing disruptions to our manufacturing network or supply chain at this time. Our production facilities are operational. As part of our business continuity process, we have been and continue to work on contingency plans across our business to prepare for potential disruptions.
Rich Products is a global company, with local soul. We will do our best during this global health crisis to help our associates, customers and communities in ways that you would expect from Rich’s. You have our commitment.
Contact Information
- Customers, Suppliers, Manufacturers: [email protected]
- Media: Allison Conte, [email protected]
- All other related inquiries: [email protected]
